Legal

Privacy Policy

Your trust matters. This page explains exactly what we collect, why we collect it, and the control you keep over your information.

Effective date: 1 January 2026

Information we collect

We collect the details you voluntarily submit through our consultation and quote forms — your name, email address, business name, website, industry, budget or timeline, and the message you write. We also collect standard anonymised analytics such as pages viewed and referral source.

How we use your information

Your information is used only to respond to your enquiry, prepare a proposal, deliver contracted services and improve our website experience. We do not sell, rent or trade personal information to third parties under any circumstances.

Legal basis and consent

We process enquiry data on the basis of your consent and our legitimate interest in responding to potential clients. You may withdraw consent at any time by contacting us through the contact page.

Data retention

Enquiry records are retained for up to 24 months so we can maintain continuity of conversation and honour prior quotes. Client project data is retained for the duration of the engagement plus any period required by law.

Cookies and analytics

We use essential cookies for site functionality and privacy-respecting analytics to understand aggregate traffic patterns. You can block or delete cookies in your browser settings without losing access to the site.

Third-party services

We rely on reputable hosting, email and analytics providers to operate this website. These providers process data strictly on our instructions and under their own security commitments.

Security

We apply industry-standard safeguards including encrypted connections, access controls and regular platform updates. No online transmission is completely risk-free, but we work to minimise exposure at every layer.

Your rights

You may request access to, correction of, or deletion of the personal information we hold about you, and you may object to further processing. Send your request through our contact page and we will respond within 30 days.

Updates to this policy

We may update this policy as our services evolve. Material changes will be reflected by a revised effective date on this page.